Shipping, Returns & Refund

Shipping

Currently, we are offering FREE standard shipping within Australia on all orders. 

INTERNATIONAL SHIPPING:

  • Flat rate - added at the checkout.
  • Shipping time: 7-14 Business days
  • PLEASE NOTE: country-specific duties and/or taxes (if applicable) will be payable by the customers/receiver.
  • The USA: Free shipping on orders over $500(AUD)
  • New Zealand: Free shipping on orders over $250(AUD)

    Don't see your country on the list? Please email us to inquire and we will try our best to sort it out. 

In most cases, your order will be shipped on the same day or within 1-2 business days. For any reason, if your order is getting delayed or we need more information from you, we will get in touch by using the contact details provided. For more information please refer to our - Shipping policy. 

Returns & Refund

You are highly encouraged to try a sample first if not feeling sure. Returns for simply change of mind can be very hard on small businesses. However, if you are unhappy with your purchase or your product has arrived with damaged, we can certainly look into it and try our best to help. For more information please refer to our Refund Policy here. 

If you still have any questions or confusion, please get in touch.